Makars Mash Privacy Policy

Last updated: 01/01/2025

Makars Mash (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website (makarsmash.com), dine with us at our Edinburgh restaurant, or interact with us in any way.

1. Information We Collect

  • Personal information you provide: Name, email address, phone number, billing/delivery address (for bookings, orders, or enquiries). Payment details (processed securely via third‑party providers).
  • Information we collect automatically: IP address, browser type, and browsing behaviour (via cookies and analytics tools).
  • Information from third parties: Booking platforms or external reservation services where you have made a booking.

2. How We Use Your Information

  • Manage bookings, orders, and respond to enquiries.
  • Send confirmations, updates, and communications about your visit or experiences.
  • Improve our website, services and customer experience.
  • Send promotional offers or newsletters (only if you have opted in).
  • Comply with legal obligations or respond to lawful requests.

3. Legal Basis for Processing

  • Contractual necessity – to fulfil bookings, orders or service requests.
  • Legitimate interests – to enhance our service and communicate with you.
  • Consent – for marketing communications (you can withdraw consent at any time).
  • Legal obligation – where required by applicable law.

4. Sharing Your Information

We will never sell your personal data. We may share it with:

  • Service providers (e.g. reservation platforms, payment processors, web hosting).
  • Professional advisers (e.g. accountants or legal advisers).
  • Regulatory or legal authorities, if required by law.

We store your data securely and retain it only as long as necessary for the purposes detailed here or to comply with legal obligations.

5. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access, correct, or erase your personal data.
  • Withdraw consent or object to certain processing.
  • Request restriction or portability of your data.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, contact us at: makarsmash@eotis.com

6. Cookies

Our website uses cookies to improve your browsing experience. You can manage cookie preferences in your browser. For more details, see our Cookie Policy.

7. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use or disclosure.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in practice or legal requirements. The latest version will always be available on our website.

9. Contact Us

Makars Mash Bar
9 & 12 North Bank Street, The Mound
Edinburgh, EH1 2LP, United Kingdom
Email: makarsmash@eotis.com
Telephone: 0131 226 1178